Services+

Direct assistance from our in-house experts

Each company has its own specific requirements and needs, based on its focus, type of product or service, but also on established procedures. At the same time, it may also suffer from a lack of staff with the capacity to devote to the correct and most effective implementation and use of Navigo in the company. In this case, our consultant will help you optimize your processes and set up the ideal way to use Navigo with regard to the specifics of your company.

How does direct assistance work in the company?

• We identify problems.
• We will suggest a specific course of action on what needs to be changed for optimal functioning of the processes.
• We will see to the implementation of the procedure.

The time allocation for using direct support can be short-term, for example one or two meetings, but you can also use it for a longer period of time.

Superior support

Training new employees or introducing new features is usually done by your designated key user. In case of capacity shortages, you can take advantage of our superior support to train your new employees or introduce you to new features and their use. You can also use it if you need to train employees repeatedly.

How training and consultations are conducted

In consultations and trainings we prefer the online form of meeting, we have proven that it fully replaces face-to-face meetings, saving mutual time, money and nature. If you still insist on face-to-face meetings, this is possible, but you will have to bear the cost of travel, including the time spent travelling.